Privacy Policy

1. What data we collect

We may collect the following information:

• Name
• Email address
• Phone number
• Company name
• Message content submitted through contact forms, email or WhatsApp
• Technical data such as IP address, browser type, device information and website usage data

2. Why we collect it

We use your data to:

• Respond to inquiries
• Communicate with potential and existing clients
• Provide advisory, accounting and consulting services
• Improve our website and user experience
• Comply with legal, accounting and regulatory obligations

We do not sell your personal data.

3. Legal basis under GDPR

We process personal data based on:

• Legitimate interest, such as responding to business inquiries
• Consent, where you actively submit information or accept analytics cookies
• Legal obligation, where we are required to retain information for accounting, tax or compliance reasons
• Contract, where processing is necessary to provide agreed services

4. Third-party tools and processors

We may use trusted third-party providers to operate our website and business, including:

• Vercel for website hosting
• Email and communication tools
• WhatsApp Business where clients or leads choose to contact us through WhatsApp
• Analytics tools, if enabled, to understand website performance

These providers may process data on our behalf and are expected to apply appropriate security and privacy safeguards.

5. WhatsApp communication

If you contact us through WhatsApp, your communication may be processed by WhatsApp/Meta according to their own terms and privacy practices. Do not send sensitive information through WhatsApp unless necessary.

6. Cookies

We use essential cookies to make the website function properly. We may also use analytics cookies to understand how visitors use the website. Analytics cookies are only used where consent is required and given.

You can accept or reject analytics cookies through the cookie banner.

7. Data retention

We retain personal data only for as long as necessary:

• Leads and inquiries: normally up to 24 months
• Client data: for as long as required by law, accounting rules or contractual obligations
• Website analytics data: according to the settings of the analytics provider

8. Your rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent
• Request restriction of processing
• File a complaint with the Swedish Authority for Privacy Protection (IMY)

To exercise your rights, contact us at: info@tnotch.se

9. Contact